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Camelback Resort
Tannersville, PA | Full Time
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Front Office Agent
Camelback Resort Tannersville, PA
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$32k-42k (estimate)
Full Time 3 Months Ago
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Camelback Resort is Hiring a Front Office Agent Near Tannersville, PA

Job Title: Front Office Agent
Department: Front Office
Reports to: Front Office Manager
Our Front Office team is made up of courteous and specially trained members who are responsible for providing attentive and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
What's in it for me :
  • Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks.
  • Paid Training to gain skills, knowledge, and experience for professional development.
  • Not to be missed employee events throughout the season.
  • Referral Bonuses - invite your friends to work with you!
  • Competitive wages and advancement opportunities.
  • Interact with people from all over the world!
  • Next day pay, through PayActiv.
  • Tuition Reimbursement*
  • Medical, dental, vision insurance, 401K*
  • Vacation and PTO*
*Full-Time status benefits
How I can Create Guests for Life:
  • Smile!
  • Focus on safety for yourself and others.
  • Checking guests in and out of their rooms.
  • Assisting with questions guests may have.
  • Answering and directing calls as needed.
Is this the job for me:
  • Must be at least 18 years or older.
  • Guest Service or Front Desk experience preferred but not required.
  • Exceptional Guest Service skills required.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-52k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/11/2024

WEBSITE

camelbackresort.com

HEADQUARTERS

TANNERSVILLE, PA

SIZE

100 - 200

FOUNDED

1963

TYPE

Private

CEO

KENT ELLIS

REVENUE

<$5M

INDUSTRY

Accommodations

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About Camelback Resort

Camelback Resort owns and operates a hotel that offers spa, accommodations, restaurants, wedding and event management services.

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The following is the career advancement route for Front Office Agent positions, which can be used as a reference in future career path planning. As a Front Office Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Agent. You can explore the career advancement for a Front Office Agent below and select your interested title to get hiring information.

If you are interested in becoming a Front Office Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Agent job description and responsibilities

The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift.

03/20/2022: Greenville, MS

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

04/26/2022: San Francisco, CA

They provide information about the hotel, available rooms, rates and amenities.

02/25/2022: New Haven, CT

A Front Desk Agent provides an epic level of service for Hotel's guests and owners.

04/01/2022: Springfield, OR

Respond to clients’ complaints in a timely and professional manner.

04/27/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Agent jobs

A great front desk agent should be smiling 100% of the time.

05/04/2022: Lorain, OH

Maintain and update knowledge on all resort facilities, packages and special events within premises.

03/28/2022: Baltimore, MD

Assisting guests with disabilities.

04/24/2022: Dothan, AL

Operate switchboard and assisting with inquiries.

04/05/2022: Saint Louis, MO

The optimal front desk person must also be an excellent multitasker.

04/28/2022: New London, CT

Step 3: View the best colleges and universities for Front Office Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College